Worked with representitive Angela, they were extremely patient and kind with me, even though I was new to designing notebooks! They helped bring my original handmade design into larger quantity production and the books are amazing! The foil stamping is immaculate and the materials feel very high quality and luxurious!! There were a number in the batch with very minor defects (some with small page creases or excess glue, and maybe 1 in 15 or so with holes on the inside of back cover page in the spine. But not an unreasonable b-grade ratio. Price was amazing for someone ordering less than 500 books! Turn around was exactly as estimated for production and the sea shipment arrived earlier than expected. I would 100% work with them again for my future designs, or even other stationery & book products. Thank you so much for your awesome work, I really really really love the books.